Discover challenges contacting AA reservation by cellular phone, its constantly occupied and impossible to speak to the reservation team, as soon as contacted. Would prefer to speak by e-mail, be sure to give me an electronic mail handle of Ecuador Reservation Office. Several many thanks.
American Airlines has the worst consumer service of all airlines I've used in my 63 many years. My spouse’s anniversary earrings were stolen outside of her suitcase on June 20, 2013 and Shopper service has REFUSED to Speak to us back again just after reporting the thief the working day it took place.
The worst encounter in my life.Initially flight was delayed for three hrs as the flight attendants didn’t show up. Then we have to operate to catch our next flight.Once we get about the airplane they notify us We've got no pilots and were not permitted to get off the plane.
Soon after studying A few of these critiques I'm very disappointed AA doesn't use new administration. I had a difficulty with leaving our iPad on the plane. When I went back again towards the gate not a soul would make time to return to the plane and Examine.
I am seventy seven calendar year aged I prepare this excellent holiday vacation with my daughter to show her our heritage in Chile, we compensated Pretty much $3000.00, we flew to South America Chile on twelve/27-01/06/2016, then the nightmare started out the fly from Miami to Santiago scl , we seat from the runway for two hours because of luggage delayed, the pilot explained it was challenge with not more than enough staff to load the airplane AA957 with baggage. then our seats problem: seat 41A , my daughter TV was damaged, my seat 41B my arms ended up broken, wouldn’t shift up, so and when I ought to head to the bathroom I couldn’t stand up, because I have Diabetic issues I have to check out the lavatory that may be why I took the end seat After i attempted to climbing about the arm I Lower my leg and was bleeding. I request the flight attendant for help, she was no help in the least. my daughter tried to help me by climbing more than me considering the fact that we couldn’t get any help. she slip and fell on each arms seeking to climb over me and bruised the inside of her legs genuinely negative. We've images of her leg and my leg seem like elephant ft, let me tell you it damage so bad I cried in the discomfort, The full two weeks in Chile I'd to purchase sneaker a single dimension bigger given that my ft have been so swollen and my daughter couldn’t have on her bathing suit due to the fact the inside of her leg ended up all bruised up.
Speaking with the American Airlines agent is often a obstacle. Did you go from the same headache or was you working experience far better that the majority of. Share your ideas with us.
rosity to us shareholders. Management and all staff of AAL are certainly accomplishing a great occupation, reflected in the constant increase of
I'm sorry to mention that our experience for the AA counter in Newark was less than stellar – Of the two consumer service reps for the counter helping passengers checking in, 1 dedicated her time and energy to ONLY First Class passengers, and the opposite lady appeared to do as minor as feasible – much too busy worrying about what everyone else was undertaking – all except what she could BE executing! As the line grew for a longer period, the less fascinated she grew to become, and her attitude was horrific – It took us significantly less time for you to get to your Airport than it did standing in line to check in! (around an hour with only 4 people before us). By the time we stepped up to the counter – a whole new representative obtained on board – we needed to “quiet ourselves down†– you'll be able to picture how one other forty or so men and women started to truly feel powering us! When you continuously strive to tell us, you “care†regarding the passenger, which person could use a certain amount of attitude adjustment – or come across her A different place!
I have used several hours over the telephone wanting to untangle a mistake made in producing reservations with American Airlines online. After under-going all the methods in reserving a flight for my relatives of 3 (Brian, Marcela & Lorenzo Hawk) and adding my bank card no. to purchase The three flights, I didn't obtain a affirmation, but a window on my computer screen that said “This webpage cannot be shownâ€. I took that to mean that the transaction didn't undergo, so I began all yet again with another journey company.
my grand mom take a flight from Ecuador two/18/sixteen (end in Miami)in path to Ny,when she was ready to have her luggage what a shock she got!!her luggage was damaged and somebody inside of steal some good that was within,also the zipper was violated(broken)she lost in items that she provide it to my loved ones Together with the Expense about $350 when she educated what takes place in AA counter in JFK NY they available to replaced her completely new baggage having an used and outdated just one that looks like they pick up within the important site rubbish!!.also they claimed that to fix usually takes about 4 weeks!
Also, you can find identification demands with the airport since it relates to domestic airline vacation. All buyers age 18 several years and more mature should existing official Photograph identification just before boarding the plane.
My flight was to go away at 6 a.m. meaning depart your bed and your private home prior to the crack of dawn. Only to undergo stability and afterwards sit from the airport lounge since the crew was not able to fly.
went towards the Dominican Republic on getaway with my spouse and son on july31 til aug seventh 2015 had a good time till the perfect time to go property, the flight leaving over the aug7th experienced a hold off for 8 several hours for departing to Miami then suppose to connect and go to dulles airport.
Recent flight from Austin to Ft Myers on which I'd requested wheelchair assistance didn't present any jetway support and Completely almost nothing in Ft Myers from aircraft to baggage assert and NOONE to talk to.