The key Web site address for American Airlines is . You could e book flights and hunt for getaway deals together with other vacation desires on the site. You may also accessibility your American Airlines account and make contact with consumer service.
I'm emailing this remark to you to ensure that AA may greater have the capacity to inspire personnel to generally be far more courteous when points go Improper.Shopper service might make such a distinction for people using your service.
I can not feel you board passengers just before doing all your checks on the aircraft. Leaving your buyers caught for more than two several hours with no to little data is whole bullshit. When you are mainly the same as every single airline With this regard, it’s merely not appropriate to deal with your consumers by doing this.
– Totally adjust your management composition with folks who ‘truly treatment’ regarding your Key goal.
We ended up on AA 1517 from Miami to Roatan 02/thirteen/sixteen and 02/14/16 & The flight was unable to land in Roatan and diverted to Belize. I'm acquainted adequate with traveling to be aware of the Captain built the suitable simply call plus the diversion was climate relevant. On landing in Belize we have been informed with the Captain there was a warning light on an engine that required to be resolved, the portion was available in Belize. The result was a transparent mechanical hold off. We deplaned and were being informed we'd get food items and drink. Soon after in excess of an hour we had not been fed in addition to a bit later we were given a sandwich and bottled water and after that informed we could board.
So, we landed in A different metropolis, stayed the night time there, and after that flew in A different Aircraft. We ended up all established to go, then they informed us we couldn’t go anyplace as a result of “Mechanical Concerns.
Because of a household hardship, we have been unable to make our trip as previously prepared and needed to cancel our reservations. We spoke to a representative at American Airways and defined the specific situation to her, and she prompt that we Make contact with you.
Just two months in the past I'd a flight from albany new york to turtle beach with stop in Charlotte we landed one hour twenty minutes afterwards we hook up for the terminal I'd two hours lay over I operate from just one conclusion to another to my gate the plane is still hooked up but the person stated I had to visit customers service they tell me there isnt any rooms nascar is in city needed to camp out I the airport until morning she said they must have delayed that flight foodstuff courts are closed I nonetheless had time to get on but she walked away I don’t think I will fly American any more we even now had time
I was excited to reach the 3 million mile stage on American Airlines and to be awarded a Procedure Broad upgrade. Despite the fact that my husband and I have a getaway excursion booked on American to Frankfort, Germany in April, I made a decision I would want to use our Improve and have Yet another getaway trip to London. This wasn't planned, but due to up grade we decided to have a further excursion.
I am unfortunate to convey I am unhappy in American Airline’s managing of this make a difference. We under no circumstances gained our bags till late during the day on March thirteenth. To add insult to injury we were billed $twenty five for every bag by American Airways for our return flight household Despite the fact that we didn’t pay out to check our baggage on the way in which into the Virgin Islands.
I attempted to use a $five hundred journey voucher for the new flight and I was not able to do so as American Airways refused to just accept the voucher. You should convey to travelers to help keep their seats and never be ripped off by these fictitious vouchers that AA features for vacationers to give up their seats.
I just lately flew back from Raleigh Durham to LA airport. It absolutely was 5 hrs. Of distress for me To place up having a crying 20 thirty day period previous over the flight.
We are so extraordinary upset with this sort of mis-therapy and poor management by American Airways and won't ever fly you yet again.
I actually strongly do not choose to fly with American Airlines at any time again, their purchaser service is Terrible!!! I was on the flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay more than. Why on earth do I should fly to Big apple to return to Virginia. My combat was suppose to depart Miami Worldwide to Laguardia at 5pm. The flight was to get click this site started on boarding at four:30pm they usually made an announcement that their would be a 15 minute delay And that i went for the counter to check with the consultant if I was likely to make my connection and he or she explained to me I will be fantastic. The rationale I checked on my link was due to the fact my lay about wax only fifty eight minutes. We’ll we boarded the flight so I assumed I will be fine to catch my link bug which was so we sat within the airplane for over and hour even though they set all of the required to fix. They did not give any individual the possibility to try and make alternate vacation which was absolutely wrong. I was in Miami for my brother’s funeral because Thursday. My partner will work two task and he had to choose off from work Thursday, Friday and Monday from the two Positions. I also had to acquire off myself. The flight inevitably took off And that i missed my connection.